Lovely Littles

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About Lovely Littles

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  1. Have had this SC Cutter for a year. Use it every week, very familiar with it. Using SCALP 3. Mac. Drivers and everything been working fine for a year. Today in the middle of cutting a design, it totally stopped cutting. SCALP kept transmitting data to it, and eventually finished transmitting the entire design, but the SC just sat there, not cutting, just totally stopped in the middle of cutting a design. Did not say an error or anything. I hit the reset button on the SC and it did reset and the carriage moved and rollers worked. I restarted EVERYTHING, changed out USB cords, even changed to another Mac with a demo license of SCALP and the drivers installed and nothing happened. On the SC I pushed the button in the menu to "Test" and it did actually cut a square with an X in it. SOOOOOO... I am assuming that there is an issue in the USB board or the motherboard? Something just went kaput in communications between SCALP on my mac, and the SC. Any ideas? I have orders I need to get shipped out ASAP so I think I'm going to order a spare SC right now to get up and running again, while opening a support ticket for this SC (hopefully its covered/free???). Thanks for any help! - Drew