diverse designz

Members
 View Profile  See their activity

  • Content Count

    65

  • Joined

  • Last visited

Posts posted by diverse designz

  4. Posted

    Just set up the software on my desktop. Im running windows 7 and im having issues with the software saving my settings. For an example i saved a custom mat size and after closing and reopening it has not saved. I have software installed on my laptop running windows 8.1 with no problem. One more thing... the software freezes up and stops working entirely, i then have to restart and of course the project im working on is gone. Any help would be greatly appreciated

  8. Posted

    MZ Skeeter, I intended on using a serial cable when i set up, but the port is on the wrong side of my cutter based on the location of my desktop and would not reach my desktop. I will do so now. I am also installing the ground cable. all the things i should have done from the start. UPDATE...I just downloaded the latest pro 4 version and did a test cut with absolutely NO problem. But you better believe after reading these forums and all the  great wisdom you lady's and gents share i will be setting up properly from here on out ! Iif you have anymore hints, tips or tricks im always here to listen, or read...lol

     

    question;  What is a tripplite keyspan adapter?

     

    thank you in advance

    shane

  9. Posted

    Hi all, I have had this same problem twice and both times I have had to call support and have them remotely connect to my computer to make changes for me.

    Yesterday i had the problem once again so a total of three times...  so i came back to this awesome forum to update you on my latest episode. I tried the ground method which is something i did not know about but is very good information. however it didn't work.. I also did the normal which included disconnecting the main power, shutting of machine and removing the usb cord. I also used two different computers just in case something was wrong with my laptop. so i wait until customer service is open on Monday all while loosing jobs this weekend.  I am starting to think i need TWO of everything in case of these very situations.

    ( only in my dreams...lol)

     

    have a good rest of the weekend guys and gals