STUF"N"MOR 4 Posted February 4, 2019 Support is closed do to weather and I have a brand new Titan 3 sitting here I can't use. Can anyone help me? Using Vinyl Master Cut software whish came with it and after sending design to cutter spooler says done and nothing happened. Why Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 what kind of design? Was it a vector design? Post the file if it is not a copyrighted design. Are you following the instructions from the user manual? Tell us how you set it up to your computer. Did the driver install and you did test cuts with the TEST feature.? Not enough info to help you. Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 I just picked a square off of the shapes to start with I did a heart 1st and all worked great then 3 days latter did a square and nothing works Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 We don't know what your doing.. Show some screen shots.. Use the TEXT tool and enter some text, then cut it. Here is the Titan user manual and the Vinyl Master user manual https://support.uscutter.com/support/solutions/folders/14000106614 https://support.uscutter.com/support/solutions/folders/14000106609 Share this post Link to post Share on other sites
ShaneGreen 131 Posted February 4, 2019 When you are in the vinyl spooler and tell it to cut, is it showing the square on the image of the plotter? Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 yes it does then I say ok and it moves down to done Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 I have watched every video and read the manual several times no help. I do realize I am new to this kind of cutter but it worked for 1 design of heart but nothing since Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 as advised, show some screen shots, of your settings, of what it looks like, before you send it. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 what does the cutter display show? Is the cutter offline when you send it? Or ready to cut ? What does the cutter do when you hit the TEST button? Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 cutter display is online, it does the test just fine I will try to get some screen prints of settings Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 did you ever type some text out on the layout screen and send to cut? Type anything. Select it and send it. Don't pick something from shapes etc. Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 4, 2019 Skeetz, why would it matter if it's text or any random object? If I type a single LETTER or insert a DINOSAUR, the unit will either respond and cut or it won't. Share this post Link to post Share on other sites
bikemike 711 Posted February 4, 2019 11 minutes ago, slice&dice said: Skeetz, why would it matter if it's text or any random object? If I type a single LETTER or insert a DINOSAUR, the unit will either respond and cut or it won't. Some fonts will not show up as cuttable. 1 Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 I have never been into the Vinyl Master library, So I didn't know if they could be jpegs or vectors. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 Ok will wait for photos Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 here are some pictures on settings for software and pictures of titan 3 itself maybe I messed something up Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 Want to see the settings you have in Vinyl Master, with the file on your layout screen. Ready to cut. Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 here are some more of machine itself Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 sorry that one black should not be there and they are reversed Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 When you click the CONNECTION at the top does it say you are connected? Also are you hitting the ORIGIN button before you are sending your file? And I would put that cutter on a very slow speed until you learn it. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 What does the RED say? It is not clear to read. It looks like an error. Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 4, 2019 The red is just the color of the square if I change to blue it changes no writting Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 4, 2019 what does it say in CONNECTIONS? and have your tried a different USB cable? Does the cutter show up in your computer when you plug and unplug the usb cable With the vinyl cutter turned on? Share this post Link to post Share on other sites
STUF"N"MOR 4 Posted February 5, 2019 ok I put new cable on still did not recognize, after several times if finally did but cutter stopped on far left and says oversize please reset Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 5, 2019 Make the design smaller.. Are you setting the ORIGIN as I stated? How big is the design? How big is your cutter? Share this post Link to post Share on other sites