Helene Beck

Members
  • Content Count

    15
  • Joined

  • Last visited

Community Reputation

0 Neutral

About Helene Beck

  • Rank
    Member

Recent Profile Visitors

845 profile views
  1. Helene Beck

    Please help

    So I do not know how to take an image..any image from anywhere else and vectorize it into my program is this simple can someone help me without it being a huge problem or is it super complicated
  2. Helene Beck

    job says "holding"

    I thought you ment switch it to other port.. I have not gotten a new usb cable ... is it a cord I can buy from best buy or somewhere like that or do I need to get it from USCUTTER... sorry it took so long to respond I appreciate all your help
  3. I am having an issue with my job says "holding" HELP please

  4. Helene Beck

    job says "holding"

    yes it dose that sometimes too. I have tried switching to other port & that has been the problem but shldnt the program recognize and keep the same port open to run cut or dose it change on its own... But the issue Im having now is it wont even send the job to my cutter it says holding in product manager
  5. Helene Beck

    job says "holding"

    ok I see where you are talking about in left top corner of product manager... yes it says its working in right port
  6. Helene Beck

    job says "holding"

    ok in job properties? Or in set up
  7. my job wont send it says holding & if it dose send it stops during cut & says cannot open port please help
  8. Helene Beck

    Security key dose not match password

    I have tried shutting it down yes... I can try it again though
  9. Helene Beck

    Security key dose not match password

    It's Flexi 10 starter... I just plug my jump drive (key) into side port of laptop
  10. Helene Beck

    Security key dose not match password

    I had this problem before and geek squad was able to fix it.. Now they are telling me to contact Flexi because my software is outdated... Then Flexi also told me I need to upgrade for either $50 month or $800 I'm frustrated because I already paid a lot for equipment & software I have & for the cuts I do it works fine any advice
  11. Helene Beck

    Security key dose not match password

    I had this problem before and geek squad was able to fix it.. Now they are telling me to contact Flexi because my software is outdated... Then Flexi also told me I need to upgrade for either $50 month or $800 I'm frustrated because I already paid a lot for equipment & software I have & for the cuts I do it works fine any advice
  12. Helene Beck

    Help please

    You are so awesome thank you so much!!
  13. Helene Beck

    Help please

    Yes yes that is it how do I download it into my fonts
  14. Helene Beck

    Help please

    Hi I'm looking for the cerebral palsy ribbon font... Any suggestions
  15. Helene Beck

    Please help

    Thank you guys so much for your help!! I was able to finally get someone from geek squad to fix it...wheeew