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  1. VinylMaster

    VinylMaster

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      372

  2. darcshadow

    darcshadow

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Showing content with the highest reputation on 08/16/2018 in all areas

  1. 2 points
    VinylMaster
    In the Connection tab of the Vinyl Spooler set the Port Type to Windows and the Port to FILE: Then, with the cutfile in question selected in the Vinyl Spooler, click Cut Now and instead of sending the file directly to the cutter, a window will appear, asking you to save the data to a PLT file on your computer. Save this file and email it to support@future.support and they will take a look at the file to see if it is hardware or software related.
  2. 1 point
    darcshadow
    working fine on small designs and not on large would indicate static to me. My thinking is the smaller designs the vinyl is not moving as much so not building up as much static. Although from my experience when static is the problem the cutter just goes off into the weeds. Ground your cutting stand, and switch to the comm port to start and see if that makes any difference.