Not Cutting

[malachiind 0]

Refine Mh 721 has worked ok until now...

Trying to cut simple image, send to cutter it starts to send it

then freezes...I have several jobs to get out, so I need a quick fix.

I tried restarting and still does the same thing...

[malachiind 0]

is this what you need?

[malachiind 0]

I should probably also mention that it freezes up and won't respond either.

[kenimes 42]

Using USB cable I assume? Maybe try the Serial cable.

[JoeCamaro 11]

Did you check:

1. Baud Rate

2. USB Cable

3. Confirm you still have the same conection in your software and your device manager

Joe

[malachiind 0]

Yes, I am using the usb cable, but have had no problems up to this point.

As for the baud rate etc...where do I change that. It's been a while since

I set it up and don't remember any of that stuff.

[malachiind 0]

I finally got it to work, but it still freezes after cutting.

I am also trying to cut some thermoflex and it puddles up a lot

when the blade is trying to cut. Anyone have any work arounds for this.

I just tried to cut on a friends summa cutter and had absolutely no problems.

Hope I can figure this out.

thanks for the help

[kenimes 42]

If at all possible, use the Serial cable to connect the MH721 to your computer.

[kenimes 42]

From what I understand, he is using it and it is working, but it freezes. One of the easiest solutions for this issue is a more stable connection method.

[malachiind 0]

Here is the pic...Let me know what you think.

[BannerJohn 1,324]

Like Ken said, Serial connection would probably solve the problem. But,try lowering the baud rate on the cutter and software to 4800.

[kenimes 42]

Everything looks correct, but like John mentioned, maybe a lower Baud rate. Also make sure nothing else is running ont he computer when cutting. Disable screen savers, etc.

[Guest rvgraphixs]

Like Ken said, Serial connection would probably solve the problem. But,try lowering the baud rate on the cutter and software to 4800.

Sorry I dont have a uscutter but that solved my problem.

Thanks