hawksview 2 Posted September 13, 2019 Just started having this problem. I have an SC 631 cutter. After the cutter is done with the design the "now is cutting" message remains on the display. I have to do a reset everytime to get back to the main menu. This problem just started this week. I have tried unplugging the machine but so far nothing has cleared this problem up. Any advice? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted September 13, 2019 I don't recall that one coming up before - must be the plotter thinks the computer is still communicating with it - what software are you using? Share this post Link to post Share on other sites
hawksview 2 Posted September 13, 2019 sure cuts a lot pro 5. Been using it for quite a while but this just started Share this post Link to post Share on other sites
slice&dice 2,451 Posted September 13, 2019 Maybe try and go into Windows Device manager and change the COM port (USB) and see if that jolts things back to normal. 1 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted September 13, 2019 will have to leave that to one of our scalp experts - personally didn't like it so ditched it long ago - but there are people on here that use it regularly so maybe they can help Share this post Link to post Share on other sites
hawksview 2 Posted September 16, 2019 Problem Solved. I have no idea how it happened but somehow the model of my cutter got changed in my software.Set it to the right one and all is good 2 Share this post Link to post Share on other sites