Topper 61 Posted November 13, 2018 Hey guys, need some help please. My cutter was working fine but now I get this message (see photo). When I turn the cutter on it says it has firmware version 3.01, I tried to reinstall the firmware, I think I did it correctly. I also reinstalled the Graphtec Cutting Studio. Any ideas or help would be greatly appreciated. Share this post Link to post Share on other sites
Topper 61 Posted November 13, 2018 Huh... Weird... after turning it on/off multiple times and closing and reopening the cutting software the message finally went away. Weird... Share this post Link to post Share on other sites
Sue2 920 Posted November 13, 2018 LOL.....the ultimate fix! Always my FIRST step. 1 Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted November 13, 2018 @TOPPER You don't state whether your using Windows or Mac. But you can get Graphtec Pro Studio free from Graphtec, for your vinyl cutter. It is for Windows. Just enter in your serial number in the request form. Much more advanced software. It is Graphtecs version. I got a good deal on an FC8000 a few months back and got the software. I had to choose FC8600 from the drop down list. The serial number is what really tells them what it is. https://www.graphtecamerica.com/cp-graphtec-pro-studio-request-form/ Share this post Link to post Share on other sites