Please help if lyou can!

[bayshorecreations 30]

I am having a few problems with my cutter. I am trying to cut a banner right now and its killing me with wasted vinyl.

1) All of the sudden the letters that I am cutting for this job do not seem to be finishing the cut. Meaning that it starts the cut at point A and go's all the way around cutting out the letter but when the blade gets back to (point A) where it started, it is stopping the cut a hair away from finishing the cut which is making it practically impossible to weed. I tried some other test cuts and it is doing it with everything that I try so it's not just this job.

2) I can cut something out but as it gets near the end the screen on the plotter go's blank but the piece will keep cutting. After that piece is done I loose the cutter port on my PC and I have to reboot the PC to get the connection back. Any ideas?

Thanks

[Guest fivestar]

Problem 1 sounds like the knife offset in your software needs adjusted.  Problem 2 sounds like you're using USB connection and it is losing your connection, can you try serial or parallel port?

[bayshorecreations 30]

Blade offset is set to .010 I have never changed it at all should it be set to something different?

I dont have a serial port on the laptop that I use for cutting but I can get one. Thats what I thought the problem was with that.

So what should the blade offset be at?

Thanks

[Guest fivestar]

Just start going up with it until it closes the cuts.  Everyone's is different.

[bayshorecreations 30]

OK so let me make sure I understand... Its late and im tired...lol

It is set at .010 now, next would be lets say .015? then .020?

or should I be going a different way?

Thanks for your help I appreciate it a lot!

[Guest Terry]

up, mine is set at 25 and my speed is only 16, sometimes down to 12.

[kenimes 42]

Yes, try .25, and gradually increase to correct the cuts not closing. Might also be something loose on the cutter, and make sure the carriage is on the tracks.

The other issue makes me worry about a hardware issue. After it finishes cutting, try unplugging the USB from the cutter to see if it does not freeze up the computer.

[bayshorecreations 30]

OK so heres my issues now. I tried adjusting the speed but not sure if I am doing it right.

I am going to "settings, cutter", then changing the speed there bu I notice that when I click file, cut out there is also settings there for the force and speed but they are greyed out? Where should I be changing this?

Also keep in mind that the cutter was working perfect up until about a week ago.

[bayshorecreations 30]

And now I am also noticing that my cuts are off from where they should be. Everything is like all over the place???/

[kenimes 42]

Possibly something loose on the unit?