clb 0 Posted November 15, 2017 I have been using my Graphtec ce5000-40 with cutting master 2 on a pc for a long time. Yesterday I don't know what happened but my cutter keeps erroring out. I tried changing the command from hp-gl to gp-gl and it errors in both modes. tried resetting the defaults and no luck. what am I doing wrong? when I load the media and press roll 2 it measures the width then shoots the whole roll through the cutter. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted November 15, 2017 What's the error? Did you try factory reset? Hold down the UP arrow while turning on the power. Reinstall everything. I have never used Cutting Master or Craft Robo with my Graphtec. Share this post Link to post Share on other sites
bikemike 711 Posted November 15, 2017 Sounds like the length sensor is dirty or shot. Try cleaning it with a q-tip. Or at first try roll 1. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted November 15, 2017 Or turn the pinch roller sensor and media sensor off and see if it works. If you can get that far. Share this post Link to post Share on other sites