kbenz 0 Posted April 3, 2016 I'm using vinylmaster cut v4.0. was cutting out some decals and all of a sudden when I hit cut selected it goes to the cut file but there is a previous cut file in with it. I have shut down the soft ware and even the computer but the same file keeps coming up. Any help would be greatly appreciated Quote Share this post Link to post Share on other sites
VinylMaster 148 Posted April 4, 2016 Can you advise where you are seeing the terms: Cut Selected, and the name of the Module you are seeing that is combining the artwork? Quote Share this post Link to post Share on other sites
kbenz 0 Posted April 4, 2016 Can you advise where you are seeing the terms: Cut Selected, and the name of the Module you are seeing that is combining the artwork? when I select the item "cut selected" shows underneath it. I click on that then the "send to be cut" page comes up. that is where the left over file shows up from a previous cut (It's always the same one). I found If I click the separate by color box and pick black the file I want stays. If I pick white the previous file stays Quote Share this post Link to post Share on other sites
kbenz 0 Posted April 4, 2016 sorry for the multiple post. I forgot site is down on sundays for maint. kept showing error. didn't realize it was posting Quote Share this post Link to post Share on other sites
VinylMaster 148 Posted April 5, 2016 Please lodge a ticket at: http://future.support and attach the .vDoc you are having problems with and a tech will take a look at it. Quote Share this post Link to post Share on other sites