tbenefi33 0 Posted July 6, 2010 Sign cut is stopping in the middle of a cut. No error message come up or anything it just stops and the plotter go back into reset mode I've a full years subscribtion to signcut pro. Share this post Link to post Share on other sites
hockeygirl 30 Posted July 6, 2010 What cutter are you using? And what interface are you using for connection? And how big is the design you're trying to cut? I have a feeling it's problems related to the cutter more so than the software. Share this post Link to post Share on other sites
tbenefi33 0 Posted July 6, 2010 I have a refine 721, using usb port, I just replace the power supply on it. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted July 6, 2010 do you have the cutter grounded to the stand? Try a Keyspan adapter... Share this post Link to post Share on other sites
tbenefi33 0 Posted July 6, 2010 Yes have a copper wire from base screw to scraped off pice of the stand. Haven't tryed the Keyspan adapter but will tomarrow. Share this post Link to post Share on other sites
tbenefi33 0 Posted July 6, 2010 Ok just tryed again and the plotter just movies up and down twice and that it it's not even moving at all Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted July 6, 2010 have you put in a support ticket? try that Share this post Link to post Share on other sites
tbenefi33 0 Posted July 6, 2010 I'm gonna try reinstalling signcut see if that help Share this post Link to post Share on other sites
tbenefi33 0 Posted July 6, 2010 I tryed reinstalling sign cut and it was running and all of a suddenly signcut will cut/draw normal and then speed up and stop the time is still running though. Share this post Link to post Share on other sites
tbenefi33 0 Posted July 6, 2010 Hay I got my issue fixed let me refraze that USCutter got my issue fixed I called up on the phone and talk the tech guies and they connected Live remote access that was pretty cool to watch them do there magic I think they went through device manger and set the com memory and something elese and it cut/ drew the whole image with out stopping. Thank you tech guies and to speeddoggy, and hockeygirl for your help now I can screenprint some shirts Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted July 6, 2010 Great glad you got it going.... and you know the key to that is, to not unplug it,,,,just leave you computer and cutter setup, you really need a dedicated computer for you cutter., so it can be setup all the time... my 2c Share this post Link to post Share on other sites
