katherine 0 Posted October 9, 2009 A volunteer unplugged my PUCT and I could not get it to work changing things for a week. BUT I got through to support and this resolved the issue. Now, this is after you have made certain all the other settings are correct, in the "Set-Up" Menu (baud rate 9600 etc. and the "Direct" button selected not "Hardware Manager" under COMM SETTINGS). Also select the correct cutter, and make sure you have the right port setting, "Blazer COM3 -USB Serial Port" was mine though it depends on which computer usb port the cord is plugging into, so don't use this one, check your settings. There is info on these elsewhere in the forum, and the noobie manual. What Support walked me through: Open SBE Have a small job ready to cut Unplug USB cable from cutter NOT computer Turn off cutter by unplugging power cord Wait at least 15 seconds though we waited more Plug in power cord to machine Turn on cutter power and wait until menu says ON LINE Plug in USB cord to cutter Send cutter job This worked for me -although I had tried all of the above, I had not done it in this sequence. The sequence of unplugging and replugging the cutter reset it to a clean slate, and it would accept the changes. Doing all these things without setting it to a clean slate did not work. Thank you for all your help over the past week forum members. Katherine Share this post Link to post Share on other sites
bamafan2277 50 Posted October 9, 2009 Glad to hear you got it working! USCUTTER does have some good support folks there!! Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted October 9, 2009 glad you got it going Katherine,,, Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted October 9, 2009 glad to hear you got it resolved Share this post Link to post Share on other sites
the vinyl tree 0 Posted October 10, 2009 +1 to see that your back up and running Share this post Link to post Share on other sites
