AA09

Cutter problem ***Update FIXED***

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Hi i hope someone can help me out. i have a sign max SM RS720c/24 cutter. when cutting fast stuff like easy decal the unit works great but if i try to do anything with a little more detail about half way thought i hear a small pop sound and a beep from the comp restarting the usb hook ups and the unit just stops cutting. it doesn't shut down or restart or anything just stops and most of the time i have to restart my cutting program. i use winpc. can anyone tell me what might be happening?

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Could it be static build up? I grounded it today going to give it a try later. Anybody have any ideas?

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OK fixed it!  ;) It must have been because the unit needed to be grounded cut 3 decals tonight with out a problem  ;)

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I would ground it to make sure static electricity is not giving you problems  ;) ;) ;D

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I had the unit grounded to the stand but i ran a wire to the screw on the outlet face plate from the stand no all is working great no problems yet  ;)

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