Misti J 1 Posted May 17, 2009 hello.. I have been pulling my hair out for a week now trying to learn how to use this software. I am not a graphic designer, i'm just someone who is trying to start my own business doing decorative vinyl lettering, however i cant figure out the cutter PCUT CT630 or the SBE. I've given it a good try and just nothing. I got to a point yesterday where it looked like it would cut, the plotter made a sound and then you saw it tracing the letters on the preview, and nothing. Now today i cant even see the design or text on the plotter preview and it just says sending output to cutter and wont do a thing. I sure hope there might be someone kind enough to help me out. Thanks- MJ Share this post Link to post Share on other sites
pogo 0 Posted May 18, 2009 First let's determine if your cutter is communicating with the software. Download the attached test.sbd. Open it in Signblazer. Click on the cutter button then click the Cut! button. Click cut tile and see if the cutter tries to cut out the object. test.SBD test.SBD Share this post Link to post Share on other sites
Misti J 1 Posted May 18, 2009 hey Paco.... I tried, it doesn't do anything. It pops up the sending output to cutter and then goes away within a second. then nothing. like i said before, yesterday i could see the image or text i was trying to cut, it would actually trace the letters. Today, it's just a red rectangle tiny box. Share this post Link to post Share on other sites
Misti J 1 Posted May 18, 2009 also my LCD screen is blank. i have turned it off and then on and i dont know what's going on. YIKES!!! Share this post Link to post Share on other sites
Rodger 527 Posted May 18, 2009 Hi Misti , It sounds like the settings are not matched . Search communication/cable/ port settings . There are detailed explanations already typed . I would have to search in order to tell you Share this post Link to post Share on other sites
pogo 0 Posted May 18, 2009 Download the document in the first post in this link and follow the instructions to set up your cutter. http://forum.uscutter.com/index.php/topic,17489.0.html Share this post Link to post Share on other sites
Misti J 1 Posted May 18, 2009 POGO, your awesome. I will do this in the AM, it's kinda late here and it's real work time tomorrow!! I have saved this and i did look at it a bit and i really think it will help me! Your a great person for helping us all out so much! Its people like you that make it a bit easier for computer challenged people like me succeed with my new business. The learning curve is the hardest part. I will let you know how it goes tomorrow!!! Again, thanks POGO!!! Misti Share this post Link to post Share on other sites
Misti J 1 Posted May 19, 2009 hey pogo... ok so my HELP test did ok, it took me awhile. now i'm gonna try and do actual vinyl, i'll let you know. do i really have to do the X/Y thing everytime i cut. I know that question sounds crazy, but it seems like a lot of work to just print out a quote ya know. Wish me luck! Share this post Link to post Share on other sites
Misti J 1 Posted May 19, 2009 seriously it cant really be this hard. It's not working at all. when i turn the machine off and then back on (the plotter) now it's blank. is there a return policy on this thing? Share this post Link to post Share on other sites
pogo 0 Posted May 19, 2009 I'm not familiar with the PCut CT630. You might want to call USCutter support and let them troubleshoot to make sure there is nothing wrong with the cutter. Share this post Link to post Share on other sites
sheepdog 0 Posted May 22, 2009 How is your computer connected to the cutter? Sounds like the same problem I was having. I had tried to hook mine up with the serial cable because I have another cutter that was working and when USC helped me work thru mine we found the cutter had a problem with the serial port. Brandon helped hook it up for the USB setup and now it works like a charm. Hope this gives you something to work with. Share this post Link to post Share on other sites