bigdog1 0 Posted May 15, 2009 help please i just bought a hp pavilion dv6 with vista installed sign blazer worked fine a week or two now it seems to freeze when i send to cut i have to shut the computer down by the power button its really getting frustrating i went back to my old xp and seems to work fine Share this post Link to post Share on other sites
bayshorecreations 30 Posted May 15, 2009 Sounds like a software incompatibility to me. If the SB worked for a few weeks and now does not. What software have you recently installed on the computer? I would start with removing them one by one and restarting until you figure it out. Just a guess.... Share this post Link to post Share on other sites
Guest round2racing Posted May 15, 2009 My laptop is a year old and I had the same issue - but only once. I had a usb mouse connected to the computer. I make sure that the cutter is the ONLY usb connected item. Apparently, other devices use up the usb resources and the cuts fail. I have only had a problem one time since, but it was my goof. I hope this helps some. Share this post Link to post Share on other sites
bigdog1 0 Posted May 16, 2009 thanks much for the suggestions im going to try those things what about adding fonts canthat cause something? Share this post Link to post Share on other sites
joshlindt 2 Posted May 16, 2009 i have added fonts and do not have this problem i also use a usb mouse with the cutter connected via usb and no prob on my laptop or my desktop and both are running vista Share this post Link to post Share on other sites
