D21 0 Posted April 7, 2009 Hello...I'm new to this and have a question. Years ago I purchased a cutter and software to use as a hobby. I have used this over the years with no problems until recently when I went to use it a message popped up saying "no hardware key could be found". I checked the key and it was not lit up like it should be. I pulled it out and put it back in and it lit up for a second then went out again. I restarted the computer only to have the same thing happen. I then uninstalled the software and reinstalled it and that still didn't work. The key has a smell to it like it got hot. Can I get a replacement key somewhere, or is there another option other than buying all new software? The software is Flexi 6.6 Master. Thank you for any help. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted April 8, 2009 more than likely you will have to get new software, but you could contact maker at www.SAintl.biz hope this helps.. Share this post Link to post Share on other sites
Jeffrey06 2 Posted April 8, 2009 I would think they could replace just key key. Share this post Link to post Share on other sites