DanRHeller 1 Posted February 19, 2009 When I go to cut any files on my LaserPoint I keep getting an error message reading "can not open the output device. Error initializing the cutter." What is this, how do I fix it? Share this post Link to post Share on other sites
Rodger 527 Posted February 19, 2009 sounds like 1 or more of the settings is not correct . I can't tell you from memory , so do a search & or look in the SignBlazer section . Comm setting in device manager of the computer & in the SignBlazer software is what I'm guessing is not matched . Share this post Link to post Share on other sites
DanRHeller 1 Posted February 19, 2009 Thank you. How do I go about fixing that? Share this post Link to post Share on other sites
Rodger 527 Posted February 19, 2009 Do you know how to get to the SignBlazer section on the home page here ? Go there & the 1rst thread is from Bruce , SignBlazer Support & shows you how . I copied & pasted it below . http://forum.uscutter.com/index.php/topic,1602.0.html. hope that helps , I can't remember & have to reread anytime things start not working right Share this post Link to post Share on other sites
DanRHeller 1 Posted February 19, 2009 I tried all that already...still get the same error message. Share this post Link to post Share on other sites
Rodger 527 Posted February 19, 2009 Have you ever had it cutting ? Do you have another cable to try ( defective cable ? ) I would read thru the SB section & wait for somebody with more knowledge than me Share this post Link to post Share on other sites
DanRHeller 1 Posted February 19, 2009 No, I just hooked this one up. It may be the caple, i'm using the USB one. When I plug it into the cutter, the port has a decent amount of movement, is that normal?(I'd imagine not...) Share this post Link to post Share on other sites
Rodger 527 Posted February 19, 2009 My cable has alot more slop than I would think is should , but works fine . Are you using a laptop ? I've read that laptops & usb don't function well together . If you have another computer , try it . Share this post Link to post Share on other sites
DanRHeller 1 Posted February 19, 2009 Damnit, I don't have PS/SB/PI on any other comps......The other cable it came with doesn't fit on my laptop...is there an adapter or something? Share this post Link to post Share on other sites
Rodger 527 Posted February 19, 2009 Not sure , find a post from Ken or Levi & send them a PM . They will know what to do Share this post Link to post Share on other sites
DanRHeller 1 Posted February 19, 2009 Thanks for the help! Share this post Link to post Share on other sites
CyberChuck 4 Posted February 19, 2009 Dan, I had the same problem. I went on Ebay and found an adapter. You can go to this page - http://computers.shop.ebay.com/items/PC-Components__pcmcia-to-serial_W0QQQ5ftrkparmsZ72Q253A1234Q257C66Q253A2Q257C65Q253A12Q257C39Q253A1QQ_catrefZ1QQ_sacatZ3667QQ_trksidZp3286Q2ec0Q2em14QQ_sopZ15QQ_scZ1 (or search for pcmcia to serial) and find several adapters. Mine took around 10 days to get to me. I think it was drop shipped from overseas. But, it solved all of my laptop/usb compatibility issues. Charlie Share this post Link to post Share on other sites
DanRHeller 1 Posted February 19, 2009 Thanks a ton Chuck! Where does the card install to....? Share this post Link to post Share on other sites
CyberChuck 4 Posted February 20, 2009 It goes into the pcmcia slot on the side of your computer. They make dozens of different cards for it ( wireless network, cell modems, etc). Charlie Share this post Link to post Share on other sites
