Guest kenya Posted November 11, 2008 I have an annoying pop up. It keeps wanting me to run (install) Virus Removal 2008. Anyone know what to do to get rid of this? I have Avast & Ad-ware on my computer and I'm running Vista 32 bit. This pops up about every 30 seconds. Any help would be G-R-E-A-T-L-Y appreciated!!! Share this post Link to post Share on other sites
BannerJohn 1,324 Posted November 11, 2008 Not easy but can be done if you want to take the risk...or you can purchase a malware program that will remove it: http://www.removal-instructions.com/removeVirus_Remover_2008.html If you have never done a registry edit... spend the money Share this post Link to post Share on other sites
Guest fivestar Posted November 11, 2008 Go download and run this. http://malwarebytes.org/mbam.php It's free and it will get rid of it plus ALOT more stuff you didn't know you had. Share this post Link to post Share on other sites
Guest kenya Posted November 12, 2008 Thanks John & Fivestar for the replies. I've been working on this computer since I got home from work......UGH! I've tried several things, but Fivestar you pulled me thru...... THANKS A BAZILLION !!!!!!!!! You really saved me..... my sanity and some cash. ((Giving BIG HUG)) Share this post Link to post Share on other sites
BannerJohn 1,324 Posted November 12, 2008 Glad you got it fixed. Fivestar...Id hug you too but I don't play that game. Share this post Link to post Share on other sites
Guest fivestar Posted November 12, 2008 Glad I could help, run that program every so often, it'll keep you clean. No John you wouldn't hug me, because I wouldn't let you. :) Share this post Link to post Share on other sites
BannerJohn 1,324 Posted November 12, 2008 good to hear that. Not sure I could get close enough anyway. If my belly gets much bigger I'll have to back up to a door to knock on it. Share this post Link to post Share on other sites
nonabelle 5 Posted November 12, 2008 hey five, thanks a lot. i grabbed it and used it successfully. although i have other programs running this one found something even after those ran. now if u could tell me what 's wrong with my laptop, then i might consider u a god. lol Share this post Link to post Share on other sites
Guest fivestar Posted November 12, 2008 lol.......What's the problem? Share this post Link to post Share on other sites
nonabelle 5 Posted November 12, 2008 lol.......What's the problem? well, i have only had it a year, it's a compaq f572us. and of course the warranty just expired. well when u boot the thing it sounds like it doesn't want to catch the hard drive, the screen is black and it was restarting by itself over and over. screen came up normal a couple of times then it started being distorted when it came up then it goes back black. no it has not been dropped or anything. it was working find then i thought it went to sleep mode but look like it went to crazy. i called compaq they said it was the screen. but it's weird. lol do u have any idea? Share this post Link to post Share on other sites
BannerJohn 1,324 Posted November 12, 2008 lol.......What's the problem? well, i have only had it a year, it's a compaq f572us. and of course the warranty just expired. well when u boot the thing it sounds like it doesn't want to catch the hard drive, the screen is black and it was restarting by itself over and over. screen came up normal a couple of times then it started being distorted when it came up then it goes back black. no it has not been dropped or anything. it was working find then i thought it went to sleep mode but look like it went to crazy. i called compaq they said it was the screen. but it's weird. lol do u have any idea? have you tried plugging in an external monitor? If you do and all looks normal,probably the screen. Share this post Link to post Share on other sites
Guest fivestar Posted November 12, 2008 I'd try an external monitor like John said. Share this post Link to post Share on other sites
nonabelle 5 Posted November 12, 2008 ok, thank u sweetharts, umm i never thought of that. i guess that's y ur here ugh. lol Share this post Link to post Share on other sites
BannerJohn 1,324 Posted November 12, 2008 If you get nothing with the external...well, it is probably the onboard video card. Even if the hard drive was toast,you should get the boot screen. Try the external and post back. Share this post Link to post Share on other sites
nonabelle 5 Posted November 12, 2008 well that didn't work. lol thank both of u for all ur help. i think u have to set up the laptop to use the external monitor and i can't get to the setup. i guess i will send it back to them on tomorrow or thursday for them to take a look at it. thanks again. Share this post Link to post Share on other sites
dnewcomb 0 Posted November 12, 2008 Does it go through the BIOS startup ok? Like you get a screen up with how much ram you have and it checks for USB ports ect, then it goes off to boot windows. If you get that startup screen ok, but it doesn't go onto Windows, you might have the following problems: 1. Hard drive scratched on the boot sector This is highly unlikely, however 1 in every 100 laptops will suffer this problem. The possibility does rise if you travel with your laptop. I know some of you might be thinking "but laptops have anti-vibration protection" however this is only a small fail safe. From the time the computer has detected the impact of being dropped or even a small shake, the hard drive heads are on the move to "park" themselves. The platters are still spinning, and I guarrantee the heads still smack down on the platters before getting into the safe zone. 2. Your MBR (Master Boot Record) is semi-corrupt. Solution for this is fairly simple. You need to make a DOS boot CD, then copy on a file called "fdisk.exe" Boot up with the CD, the type in the following: fdisk /mbr This will repair the master boot record without screwing up any data. NOTE: If this fails - your hard drive has copped physical damage to that section of the platter, and is unrepairable. 3. Your MBR is corrupt and has physical damage. Go out, buy a new drive to suit the laptop. Remove the current drive and place aside. Insert the new one, load up your OS ect ect. Go and buy an 2.5 IDE hard drive external enclosure (http://www.bixnet.com/usbporenfor2.html). Put your old drive in that enclosure, then plug it into your laptop. Hopefully, you should be able to get a connection - pull all of your data off the drive and dump it into a DIR on your new drive. Sort through it later - right now, we just wanna get the data. You may run into corrupt files...don't try to save them, just get off what you can. Write down the files you can't get, and come back to them later. Share this post Link to post Share on other sites
twice 0 Posted November 23, 2008 I had this problem with my satellite. we went in and put it in safe mode, then deleted ALL the drivers. It only took a couple clicks for my computer friend, then restarted it. When it detected all the hardware and installed all the new drivers, It has worked flawlessly. Just took a corrupt driver to screw up the whole machine.. I can call my computer guy to see excatly how he did it, or someone on here probably knows. it worked for me!! Share this post Link to post Share on other sites
MikeMan 0 Posted November 23, 2008 Don't know how I missed this post before now... You should be able to toggle back and forth between Internal/External monitor by pressing <fn+f4> or <fn+f8> (or <fn+??> -varies by manufacturer) with the computer on and the external monitor connected and powered on. The FN key usually has blue lettering and the matching F-Key has a small blue graphic representation of a monitor on it (sometimes you have to use your imagination, as the graphical representation can be totally lame.) Hope your laptop gets better. Share this post Link to post Share on other sites
Guest Terry Posted November 29, 2008 Go download and run this. http://malwarebytes.org/mbam.php It's free and it will get rid of it plus ALOT more stuff you didn't know you had. For a freebie.........That thing works pretty nice Five. Share this post Link to post Share on other sites
Guest fivestar Posted November 29, 2008 No prob Terry, that is one of the best free malware removers I have used. Share this post Link to post Share on other sites
JoeDirt 5 Posted December 1, 2008 Go download and run this. http://malwarebytes.org/mbam.php It's free and it will get rid of it plus ALOT more stuff you didn't know you had. That works great did both my comps thanks! Share this post Link to post Share on other sites
swaneejuggalo 0 Posted December 9, 2008 I would be willing to say that Malwarebytes is the absolute best scanner I've ever used it beats out the competition 99% of the time. These guys are very fast at getting updates when a new virus comes out and its free..Just make sure you run the updates before scanning as automatic updates is reserved for the full version... I run this program at least once a week.A few other free but effective security programs are.. (These 2 i use with a weekly scan of malwarebytes virus free) http://www.avast.com/eng/avast_4_home.html http://www.zonealarm.com/security/en-us/free-upgrade-security-suite-zonealarm-firewall.htm Also http://www2.ashampoo.com/webcache/html/1/product_2_0050__.htm Remember always a great idea to test firewall with https://www.grc.com/x/ne.dll?bh0bkyd2 free or not And if at all possible use a Dedicated linux box for internet activity and you'll have no worries Dedicated comp not dual boot due to the possibility of a virus that can't harm a linux distro "unless run in root" crossing to the windows partition. And to not sound like linux is impervious heres some info http://en.wikipedia.org/wiki/List_of_Linux_computer_viruses http://librenix.com/?inode=21 Share this post Link to post Share on other sites
wasatchcars 0 Posted December 9, 2008 Thats a great free program thanks. swaneejuggalo you seen to know a LOT more than me what do you think of http://www.carbonite.com I Back up on DVD but only about 1 time a month If my hard drive died I would be screwed Just wondering what your thaughts where Share this post Link to post Share on other sites
swaneejuggalo 0 Posted December 9, 2008 Thats a great free program thanks. swaneejuggalo you seen to know a LOT more than me what do you think of http://www.carbonite.com I Back up on DVD but only about 1 time a month If my hard drive died I would be screwed Just wondering what your thaughts where It doesn't seem like a bad idea but I'm not a huge fan of a program that always runs on the comp "backing up" files...I would rather get a reputable data storage company with redundancy on their end and up things myself ...One thing to think about is do you have a monthly cap on your bandwith and how much do you use on a normal basis..No need to have a company's program constantly sending uping data that you don't need..... http://www.pcworld.com/article/125949/online_storage_extend_your_hard_disk_to_the_web.html I have no hands on with that service but i feel over automation of things can become sloppy and like to do it myself.. I actually just the other day had my 650gb drive become corrupted and had to format it then used Getdatback and retrieved 95% of my data Share this post Link to post Share on other sites
duke 12 Posted December 9, 2008 Go download and run this. http://malwarebytes.org/mbam.php It's free and it will get rid of it plus ALOT more stuff you didn't know you had. thanks fivestar, worked great :thumbsup: regards duke Share this post Link to post Share on other sites