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Hey y'all, My name is Sarah, and I've been cutting with the MH871-MK2 for about 1.5 years now. I love it, I really do, and it's done awesome work for me. I do vinyl decals, etc., for business and personal use, and it's never let me down once I figured it out! Until recently... I added heat transfer vinyl to my business for t-shirts and things of that ilk. I did a couple large designs, and my cutter did as expected, but when I try to do smaller things, especially letters, it literally chews them up. Edges don't meet, shapes are skewed, and the letters end up looking terrible. I don't know what I'm doing wrong. I'm using Jet Pro Soft Stretch, so I know the vinyl is not a poor or low quality... And I've tried every combination of force, overcut, velocity, everything that I can think of. I would really appreciate ANY help at all, and suggestions, anything!! I'm at a loss for what to do... Thanks in advance, Sarah