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Found 2 results

  1. James159
    I need to reset this machine it was working before. Now since I moved home its not working, Got a new computer i have an issue with load media problem was working fine until we moved houses. I have loaded the media now it keep on saying "roll 1 press enter" or "roll 2 press enter" I press enter nothing happens? Can anyone help me here. I wish to reset this machine.
  2. stealth
    Hi all, Ive been using my redsail mh 721 cutter yesterday and several days before without an issue. Turned it on today and laptop says 'can not open the output device. Trouble initializing cutter'. (also the red reset light is permanently on and don't think it used to be). Nothing has changed or been moved etc. Its about 5-6 years old but only been used a handful of times. This is not the first time it has happened, in fact in the past its happened many times. I think I packed it away and months later got it out the box again and it just worked. Ive got an urgent job needs doing so cant sit around doing nothing just waiting. Ive turned off for a while etc and nothing has changed. Will cut a test if I press the test button just stopped working from my laptop. Any ideas? Thanks in advance