HELLO AND I AM NEW WITH THE US CUTTER FOR VINYL..... I HAVE PURCHASED THE MASTER XY PRO SERIES 380P CUTTER... I AM HAVING PROBLEMS GETTING THE SIGNGO SOFTWARE TO COMMUNICATE.. I HAVE THE SOFTWARE INSTALLED ON MY COMPUTER AND CAN WORK WITH IT, BUT WHEN I HIT THE CUT BUTTON,, NOTHING HAPPENS, AND I HAVE WENT OVER ALL THE INSTRUCTIONS FOR CONNECTING THE CUTTER TO COMPUTER...... MY QUESTION IS WOULD I BE ALOT BETTER OFF,, CHANGING AN DOWNLOADING THE SIGNBLAZER SOFTWARE AND IF SO ,, HOW DO I KNOW WHICH CUTTER TO INSTALL.,,, ? ON THE PROGRAM I HAVE NOW IT IS LISTED AS THE " DESAY 380P " ANY HELP WOULD BE GREATLY APPRECIATED..... AS I AM KINDA ON A DEADLINE ON GETTING THIS VINYL CUTTER WORKING FOR ME...... HOPE EVERYONE HAS A BLESSED DAY.... JUDY // SOUTH CAROLINA