307carterjys

thank you

Thanks, I realized where my replay went after it sent. I have called and have been working with customer support for over 4 weeks I am getting no answers to fix the issue. I have replaced the motherboard and all the components on the machine. I personally think it is something simple I am missing and I was hoping to find someone on here that might have had the same issue and found a fix. I totally understand that this ran by volunteers and that is why I was responding to this thread in the first place because it seems like someone else has had this issue and I was hoping they could share what fixed the issue. I don't use forums and now I totally understand why. Thank you to the few that offered some actual advice.

Did anyone find an answer to this issue I am so frustrated with this machine! I have replaced everything on the machine that I can and it still doesn't read the marks I am a month behind on projects and would love US Cutter to pull their heads out of their butts and get me an answer that works instead of having me spend $600.00 on new parts that don't fix the issue. The machine is only 3 years old and I have pretty much rebuilt it.

Does anyone know if there is an adjustment or anything you can do so that my cutter can read the registration marks through glitter overlaminate? I would love any ideas or feedback because I am sitting on a whole project that won't cut because my Titan Cutter can't read the registration marks through the glitter I had printed everything with the ARM registration marks.