ldesantiago42

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About ldesantiago42

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  1. ldesantiago42

    My cutter is not cutting deep enough

    PLEASE can someone help me? My cutter is not cutting deep enough..almost impossible to weed..some letters are ok but most I have to almost tear it..obviously that's not good! I've raided the pressure and it has made no difference at all. ANYONE know what else I can do? OF course US CUTTER has no tech support on the weekends.
  2. I have a 15 person class tonight and of course my cutter is not working properly. It is NOT cutting deep enough and I have changed the pressure and STILL not working. I am so stressed. WHY, WHY do you NOT have help on the weekends..AT LEAST on SAT??? Our businesses do not stop on the weekends. If I have to cancel I will lose hundreds of $'s and might lose customers as well? I have had issues on the weekends before and asked this same question before... it's been a nightmare. I guess as a small business owner I should only have issues on the weekdays between 8-5? IF ONLY that's how our business worked? Seems uscutter could care less? SO frustrated, stress and completly disapointed
  3. Hi, I'm thinking of purchasing the 28" titan 2 is the servo motor that much better. I also have a mac and was wondering how the mac software rates, i.e.:user friendly etc? I will be only using to for classes and a few custom order home decor signs on wood, canvas pillows...making stencils with paint mack and maybe cut some 7 or 10 ml mylar. Ive never used any cutter before so of course I'm worried about easy use and set up? If anyone have any suggestions, tips and recommendations for me, I would be very grateful.