hey bruce, i have an idea and hope you have time, maybe you can post some you tube videos of the simple but instruction lacking tasks that would help us understand some of the features of the new laserpoint plotter? it would be great if yourself and jerry signblazer would make some you tube videos. not only would this cut on time people spend on the phone trying to contact tech support but having a featured video is a strong selling point.. did i mention tshirt forums members are very interested in this plotter and software? just my 2 cents, hope you can find some time to shoot some video..