collincv 1 Posted February 18, 2019 Guys and Gals, First time poster, first time reader (never had a problem until now). So I bought an MH-871 a few years ago and received vinylmaster cut v4.0 with it. Installed it on a dedicated desktop to run the cutter... Installed it on my laptop to do design from the recliner... Installed it at work so I can work from my workstation on my lunch doing design. So that's 3 computers. I read online it was only good for one computer, which whatever. I recently redid my laptop and reinstalled a new OS and now it won't let me put it back on there because it says the license is being used by another computer. I forgot to release the PSN. Can I contact vinylmaster and have them release that PSN from that old OS or am I screwed? Don't want to release it and it take it off my work computer and my cutstation. I only use this for one cutter and I could understand if it was a modeling/drafting software so that you couldn't have 2 people designing at once and their software costs $10k, but this is just for me and me only. Any advice? Thanks, Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 18, 2019 Here from their website PSN Forms Deactivate Software | Retrieve PSN | Clear PSN Request | Transfer License http://www.iifuture.com/shared/forms/en/fcl_forms/Ord_Activation_Clear_01_FC.htm 2 Quote Share this post Link to post Share on other sites
collincv 1 Posted February 18, 2019 MZ SKEETER, you're awesome thanks! 1 Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 18, 2019 2 minutes ago, collincv said: MZ SKEETER, you're awesome thanks! You might want to save this link. Thanks https://vinylmaster.software/support 2 Quote Share this post Link to post Share on other sites
collincv 1 Posted February 18, 2019 Think they'll try to void my other 2 licenses considering I only bought one? Quote Share this post Link to post Share on other sites
collincv 1 Posted February 18, 2019 I will for sure save it, I just read where it only comes with one license... Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 18, 2019 You can only cut from 1 computer. But you can design in others. Another forum member who uses it posted this "You can only have it activated/registered to cut on one computer at a time (multiple copies can be loaded onto different machines for design work, but only one will be authorized to perform the cut function). That being said, you need to first De-Activate the VM on your old computer (this is done while connected to the internet). If you cannot access the older computer, then please contact VM support directly to allow them to deal with this." Quote Share this post Link to post Share on other sites
collincv 1 Posted February 18, 2019 It's impossible to cut from 2 computers, I only have one cutter Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 18, 2019 4 minutes ago, collincv said: It's impossible to cut from 2 computers, I only have one cutter I am just telling you the rules. Some people have more than 1 cutter. I do. I don't even use Vinyl Master. I use Flexi products. With Flexi you can download it to as many computers as your want to. but it takes a USB dongle to make the software work. The dongle has the user number and password in it. Quote Share this post Link to post Share on other sites
collincv 1 Posted February 18, 2019 All I want is to design, i have my desktop for cutting. this laptop i'm using is used due to pure laziness and wanting to watch netflix and design at the same time Quote Share this post Link to post Share on other sites