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MavistaGlass

Cannot Initialize Cutter

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Following an ugly computer crash, I installed my PCut on a new computer running Windows 7. Had a couple minor issues the first day using the cutter on the new system, but nothing major. When trying to cut an image today, though, I get an error message stating:

"Cannot open output device. Error initializing cutter"

I assume this is a connectivity issue, but am unable to find where the problem lies. In reading through the forum in an attempt to resolve the issue I came across the suggestion to run in XP mode and have tried that. Have also checked the cable - had to go from the serial cable I was using on the prior system to using a usb one on this one, but connections seem to be okay.

Any suggestions?

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That is usually a port issue. Check what port your cutter is located on in Device Manager and make sure it matches in your cutting program. Also check the Baud rates and make sure they match. I had that issue a few years back with a Vista machine and for some reason every so often the computer would change the baud rate.

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