signpro 1 Posted March 25, 2009 Is there a FACTORY RESET BUTTON on the CE5000-60? The cutter will not allow me to cut in FlexiPRO or FlexiStarter 8.5 using flexi's prouction manager any more, unless I use Cutting Master 2. I keep getting a CALL GIN MODE........Whatever that means..HELP Share this post Link to post Share on other sites
Mr Peabody 0 Posted March 25, 2009 I needed to rest mine and can't remember what the tech told me. If you go to their website send them an email they might tell you which buttons need to be pressed. They need to be pressed at the same time. Ugh - I just can't think of it right now. I called them and they were very helpful. If you find out please post it. Peabody Share this post Link to post Share on other sites
signpro 1 Posted March 26, 2009 Well I figured out.....It was the HP-GL code. After I did the reset, it was all down hill from there! Im also running the Graphtec on serial cable instead of USB. I went ahead and tried to contour cut after the Gerber Edge and WALLA IT WORK.....3 Peeing Calvin's in a row !! YES!! I about pissed my pants! Thanks for listening..... Share this post Link to post Share on other sites
Mr Peabody 0 Posted March 26, 2009 Did you find out what buttons reset the Graphtec? I'm still trying to get it to contour cut. Share this post Link to post Share on other sites
Mr Peabody 0 Posted March 26, 2009 I just found the email from Graphtec Tech. Support on how to reset their plotters. On most of our printers/plotters, turn power off, hold down the "up" arrow button (^) and turn the power on while holding the button. NOVRAM will begin and just follow the queues. Share this post Link to post Share on other sites
signpro 1 Posted March 26, 2009 I just found the email from Graphtec Tech. Support on how to reset their plotters. On most of our printers/plotters, turn power off, hold down the "up" arrow button (^) and turn the power on while holding the button. NOVRAM will begin and just follow the queues. Someone should STICKY this!!! good find Share this post Link to post Share on other sites
Sandstormdesigns 2 Posted April 29, 2009 Will this work with the Graphtec FC8000? It seems as if the Plotter Controller always show Error2009 on the plotter when I send a command after I updated the plotter firmware to 1.50v Share this post Link to post Share on other sites
kenimes 42 Posted April 29, 2009 Will this work with the Graphtec FC8000? It seems as if the Plotter Controller always show Error2009 on the plotter when I send a command after I updated the plotter firmware to 1.50v I heard it should, yes. Share this post Link to post Share on other sites
Sandstormdesigns 2 Posted April 30, 2009 It does. I tried it anyway. How do you convert back to the original firmware? Share this post Link to post Share on other sites
Mr Peabody 0 Posted April 30, 2009 I don't think you can go backwards with the firmware. Once it's done I think that's it. I'm not 100% sure. Share this post Link to post Share on other sites
Sandstormdesigns 2 Posted April 30, 2009 Thanks. I'm having problems sending settings to the plotter from Cutting Plotter Controller. It always shows Error2001 twice on the plotter. So i have press the Enter key on the plotter twice to clear and accept the command. Share this post Link to post Share on other sites
Guest fivestar Posted April 30, 2009 Give Graphtec a call (800) 854-8385 Share this post Link to post Share on other sites
419designs 0 Posted June 24, 2020 Hi, I did a factory reset on my graphtec CE 6000 because it wasn’t reading dark colored media. It still does not read the media , and with other media when I make a design and send it to the cutter , it is not the right size , it only reads the size of the media and cuts the design to big or to small. I was given this machine and don’t have the manual for it or for my graphtec studio software. I was thinking I need new sensors ? Any help would be appreciated. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 24, 2020 19 minutes ago, 419designs said: Hi, I did a factory reset on my graphtec CE 6000 because it wasn’t reading dark colored media. It still does not read the media , and with other media when I make a design and send it to the cutter , it is not the right size , it only reads the size of the media and cuts the design to big or to small. I was given this machine and don’t have the manual for it or for my graphtec studio software. I was thinking I need new sensors ? Any help would be appreciated. The manual is at the Graphtec website. User manual for software is in the .software. HELP Share this post Link to post Share on other sites
Jayne 0 Posted December 24, 2020 Hi. I am new to this forum. I wonder if I should be resetting my Graphtec CE6000-40 to factory settings. It seems to have a mind of its own these days. While I am working on something in Graphtec Studio, the cutter keeps waking itself up and cuts something that is so small I cannot read it along the right side of the vinyl that is in the cutter. It is about 3 inches of cutting right up the right side. Then it shuts off and then does it again every few minutes. It is driving me nuts. There's nothing programed in to cut. It just does it on its own. Would resetting it stop this or am I just crazy?? I've tried stopping it, clearing it and whatever else I can think of. No luck. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted December 24, 2020 I have never heard of a cutter starting and cutting on it's own. It does not hurt anything on the cutter to do a factory reset. Can't say it will help though. Share this post Link to post Share on other sites
Jayne 0 Posted December 27, 2020 I did the factory reset and it is still doing the same thing. Using a magnifying glass on the vinyl, it seems to be cutting "product ConfigDad.xml HTTP/1.1" It just keeps doing it on the same spot over and over. Now, when I turned it on, I'm getting an E02001 GP-GL Error 1 Command Error!. What in the world is going on? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted December 27, 2020 That is a Print driver problem/computer problem,( I found).. Try uninstall and reinstall the Graphtec driver. Read here. for product ConfigDad.xml HTTP/1.1 https://community.spiceworks.com/topic/2219054-make-it-stop-get-devmgmt-productconfigdyn-xml-http-1-1 What happens when you go into MENU, COMMAND and change it to HP-GL? What type of computer do you have the cutter connected to? Have you tried a different computer? Share this post Link to post Share on other sites