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We’ve just updated all the Tech Support FAQs which deal with current issues, and is available for USCutter customers 24/7/365. Tech Support FAQ: http://iifuture.net/faq/index.php?action=show&cat=4 Main Site: http://iifuture.net/faq/ You will find many issues are dealt with on this website, and we can add and amend these FAQs as required. We also welcome your input. If you have a technical issue please lodge a ticket here: http://future.support/ Thank you for your support