MZ SKEETER 4,709 Posted May 8, 2021 Did you enable system restore? It is off by default. Just reading thru this. https://www.windowscentral.com/how-use-system-restore-windows-10#:~:text=Once you complete the steps,feature you can enable globally. Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 It doesnt let me go back to last week in April when the last update was. So I installed Graphtec Studio Pro, why wont it let me add a set up for my cutter..... I am getting so frustrated. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 8, 2021 Are you talking about Graphtec Pro Studio? If so, do you have the cutter command on HP-GL? It must be to use it. Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 oh scuttle butt I didnt know that I had to have it to that one. Do I do that on the cutter? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 8, 2021 Yes. Also, You can put your PC in Safe mode and remove that update. Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 I did see that. May have to do that if this doesnt work Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 watching a video and it says for graphtec studio to have it set at GP-GL Which is what I have always had it at.....I am confused Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 8, 2021 5 minutes ago, DawnR said: watching a video and it says for graphtec studio to have it set at GP-GL Which is what I have always had it at.....I am confused I suggested days ago if you received Graphtec Pro Studio, to download and use it. That is what I am referring to. It uses HP-GL Command. Much better software than any of those other softwares. Over $1000 software. Didn't you get a license when you bought your cutter? https://www.graphtecamerica.com/cp-software-pro-studio Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 did research on that also and alot of graphtec users put it in the one you stated. Going to try that. Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 Yes I am installing it now. I have my cutter set to the HP-GL and waiting for the update on the Graphtec Studio Pro software to finish. Yes I have the license for it. I will let you know how it goes. Thank you for all your help so far, sorry if I was a pain. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 8, 2021 I hope it works. Your welcome. I stay back on older XP computers. No problems at all. Can pick up under $100 free shipping. Cheap to get back ups. Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 I hope it works also. If not I am sure you will hear me scream. I am one that can not handle change or when things go wrong...terrible anxiety or just getting old Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 8, 2021 I just use Flexistarter 8.6 for cutting, on an old 2006 Toshiba laptop. XP. Never have problems. Cutters don't need fancy computers. Share this post Link to post Share on other sites
DawnR 2 Posted May 8, 2021 You have been lucky and like I said before, this is the first time I had trouble since I got my cutter in 2018. I am a graphic designer by trade and do vinyl and sublimation as a hobby and on the side job out of my home. I use illustrator so that is why I never installed the software that came with the cutter. I hope this all works. Again thank you so much. Share this post Link to post Share on other sites
DawnR 2 Posted May 9, 2021 Did you hear me scream Skeeter? It says it is sending and counts percentage like it is cutting and it isnt. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 9, 2021 I would have been to the store getting a RS232 cable a long time ago. Share this post Link to post Share on other sites
DawnR 2 Posted May 9, 2021 lol I have one ordered it is coming Tuesday. Picture is what I get but nothing. I hope the RS232 works. Is there setting up to do with it? Share this post Link to post Share on other sites
DawnR 2 Posted May 10, 2021 Skeeter, I have a question for you since you have been so helpful. I have been researching and I read that if the ports are not the same on your pc and the cutter that could cause to happen what is happening to me, acting like it is cutting by isn't. My question is on my software you can pick your port and it is stated to pick graphtec USB, should I have my pc set at something special? When it comes to ports etc I am not to knowledgeable. I have my cutter connected to a usb hub and the set up that I always had and worked great until a week ago. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 10, 2021 A Graphtec has True USB. You can use TRUE USB on any com port. Value cutters do not have TRUE USB. They require a FTDI driver to assign a com port number in device manager. The you must match that number in the cutter software. Totally different connection. Share this post Link to post Share on other sites
DawnR 2 Posted May 10, 2021 So that means what? I have no idea, sorry Share this post Link to post Share on other sites
DawnR 2 Posted May 10, 2021 when I go into device manager my cutter says port 3 hub 4 doesnt that mean anything? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 10, 2021 I also forgot to add, unless that is on a powered hub, Hubs don't work for Vinyl cutters. I have never used a hub. I have plenty of com ports. I can plug my cutter into any com port on my laptop and it works, I do not need to change anything. It is on TRUE USB. USB in my cutting software, not a com port number. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 10, 2021 Using the USB cable from my computer to the USB on cutter connection from my software. Share this post Link to post Share on other sites
DawnR 2 Posted May 10, 2021 oks o I did have a port on my pc, on my cutting software do I need to change it to something or leave it at the graphtec usb like it states? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 10, 2021 Using the RS232 cable, you will download a driver for the RS232, then follow the instructions for it. Share this post Link to post Share on other sites