Lisa C

Cannot load printer driver for Rolang GX-500

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I cannot load a printer driver for a Roland GX-500, when I troubleshoot my computer tells me that I need to connect to a USB2 port not USB3, I have tried every USB port on my computer. HELP Please?

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You don't mention what type of computer you are trying to put the cutter on. How new is it?   The user manual  has this copyright date on it.  of 2007-2008.  So it is an older vinyl cutter.   Have you ever used this vinyl cutter on this computer before?   Have you ever used the vinyl cutter on a different computer.?   What type of com ports are on the computer?    Some older USB 2 devices will not work with USB3

USB Composite Device can’t work properly with USB 3.0.
If the USB 2.0 device is incompatible with USB 3.0, plugging it into a USB 2.0 port can solve the problem.
USB Composite Device is an older USB device and might not work with USB 3.0
Some USB 2.0 devices are incompatible with USB 3.0. Plugging them into a USB 2.0 port can fix the problem.

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