My cutter worked perfectly til now...

[Square1 1]

I love my US Cutter Refine series.  It has made me 25x what it cost me!  Well worth it. 

That said, it was working awesome (less than 6 months old) and all of a sudden I'm having trouble with it.  The communication is working fine between the computer and the cutter.  It is having trouble cutting.  It's like the blade is getting caught or the vinyl isn't feeding consistantly.  I have changed the blades... changed the speed... changed the depth and it still seems to acheive a very poor cut.  Nothing like it was when I got it.  Corners aren't being pointed, they are kind of a lazy rounded corner, lines aren't keeping strait, it's really weird.  I'll also get some grinding every once in a while.  I've about given up.

If anyone has had any of these problems and has some advise please let me know.  I am losing money and had to go back to a 12 inch roland that I used to use for hobbywork.  I really need to fix this and fast!

Thanks in advance for the help!

-Robbo

[Popeye 0]

Have you made sure the carriage is still on track?  Sounds like it may gotten knocked off..

[JoeCamaro 11]

Have you made sure the carriage is still on track?  Sounds like it may gotten knocked off..

Good call! Thats the first thing I ever suggest.

[JoeCamaro 11]

Here are the wheels off track. White wheels must be inside the track.

JC

[Square1 1]

You guys are awesome.  I just read into some other people's troubles and thought that might be it.  I can't see the pic above here at work, but there was a pic in another thread that really showed me what you guys were talking about.  I can't wait to get home to fix it! 

Thanks again!

[kenimes 42]

That would be my first guess as well. Just push up on the carriage to re-seat it.

[Guest Terry]

And be sure the plastic around the blade did not crack, but I bet it is off the track.

[Square1 1]

And be sure the plastic around the blade did not crack, but I bet it is off the track.

That part does seem quite flimsy and that it may be headed that way.  I'm speaking about the clamp that holds the blade carrier in place.  If that eventually breaks can it be replaced?

[Guest Terry]

Well I was talking about around the edge of the little hole the tip of the blade sticks out of, could be a chance if it came off the tracks and kept moving that it may crack the edge around it making the blade a bit wobbly.

[kenimes 42]

And be sure the plastic around the blade did not crack, but I bet it is off the track.

That part does seem quite flimsy and that it may be headed that way.  I'm speaking about the clamp that holds the blade carrier in place.  If that eventually breaks can it be replaced?

Yes, it is a little plastic piece, and I have seen them break or crack. Easy to replace....

[Square1 1]

Problem was solved.  You guys are US Cutter geniuses! 

Can I order a replacement "carrier arm" (flimsy plastic piece that clamps on the blade-carrier) just in case mine breaks?  I'd hate to be in the middle of a job when that happened. 

[kenimes 42]