bigmax 166 Posted February 10, 2016 After much frustration, and ordering parts that I don't think I really needed, I spoke with Shawn (Sean) yesterday in customer support at US CUTTER. We discussed what my cutter was doing (not doing) and he felt that it was the motherboard all along. Sent one out to me yesterday. Got kinda frustrated during this past week or so but I have to say, other than slow response to inquiries, US CUTTER is THE BOMB.I am planning on stepping up to a TITAN 2 (hopefully) if the next couple of jobs get completed. 3 Share this post Link to post Share on other sites
BannerJohn 1,324 Posted February 10, 2016 I have the Titan 2.... I LOVE it! You will too. 1 Share this post Link to post Share on other sites
bigmax 166 Posted February 12, 2016 Well.....an update. US Cutter told me that the motherboard would be shipped 2 day. When I checked the tracking @ Fed Ex won't be here until 2/17. Oh well, maybe I'll catch up on my fishing !!! Yea, right ??!! Share this post Link to post Share on other sites
bigmax 166 Posted February 12, 2016 Really can't complain too much since the are making everything right at N/C to me other that the parts already ordered. I'll basically have a "reconditioned" cutter by the time everything gets completed. Cutting strip, new carriage and mother board., good back up to have once I step up to the Titan 2.YOOOO HOOO!!! 1 Share this post Link to post Share on other sites
bigmax 166 Posted February 20, 2016 Well ya'll, I can't say enough about how GOOD U S Cutter has been to me on my SC model. Finally back to cutting!! I must say these guy went WAY WAY" ABOVE AND BEYOND " helping my get back going again. I have a really small , small one man operation and couldn't afford to upgrade like I wanted to but, this will hopefully allow me to complete a couple of good jobs and step up to a TITAN 2 or like machine (FROM US CUTTER) THANKS AGAIN!!!!!!! 3 Share this post Link to post Share on other sites