KristenMarie 2 Posted October 6, 2014 After having the crazy cutting issues, i ordered the suggested Tripp-lite Keyspan, and i installed it tonight. Now nothing is working. my cutter wont cut, when i select cut, it just stays "initializing" and never moves past that point at all. I connected the USB to my computer, to the kepyspan, then the serial cable to the cutter. This is a MH series, 28in. I am using SCAL, and have many files saved in there that i just need to pop open and CUT! I checked my port connections on post my cutter, and the program. both on COM3, keyspan. no connection at all. What am i missing here? im stumped right now. Share this post Link to post Share on other sites
101LEDs 100 Posted October 6, 2014 Did you install the correct driver? Just asking since you listed everything except that. Share this post Link to post Share on other sites
KristenMarie 2 Posted October 6, 2014 install the correct driver? as in the setup disc that came with the keyspan? Share this post Link to post Share on other sites
KristenMarie 2 Posted October 6, 2014 And now my SCAL program keeps freezing, not responding, and forcing shut down. Im in a struggle right now. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted October 6, 2014 sent you a PM Share this post Link to post Share on other sites
KristenMarie 2 Posted October 6, 2014 Started over, followed the steps exactly. My driver is installed, my ports are lined on com3, my cutter is running on com3, SCAL is set on com3, still nothing, no connection at all. I am at a loss right now. i cant get anything to work at all. The keyspan was supposed to solve my problems! what am i missing here? Share this post Link to post Share on other sites
KristenMarie 2 Posted October 6, 2014 Can I get some input on this issue? no matter what i do, i cannot get the keyspan to connect to my cutter. When it is connected, my cutter does not communicate with the computer at all. and now with the regular set up, my cutter is cutting even more crazy then ever before. i cant get one good cut from it at all. nothing. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted October 7, 2014 did you change the baud rate to 4800? All the instructions that I have seen on this MH- MK2 cutter says baud rate 4800.... Share this post Link to post Share on other sites
KristenMarie 2 Posted October 7, 2014 Yes, baud rate is 4800 both on my machine, and on the settings in SCAL Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted October 7, 2014 did this cutter EVER cut correctly? This model has the most complaints of any cutter out there... And is this cutter grounded to the stand, if you have a stand, as it must be... 1 Share this post Link to post Share on other sites
KristenMarie 2 Posted October 7, 2014 YES, it did cut many cuts successfully. I went through 2 {10 yard rolls} or vinyl. i would overlap and screw up, i learned to turn off machine and reset between each and every cut to help cut down the chances that it would screw up, but it never went a whole day without overlapped an image, flipping text around, going vertical, then horizontal. on the same files, and different files. it was unpredictable. so as recommended, i ordered the keyspan, while i installed my keyspan, i also loaded a brand new 50 yard roll of vinyl. turned the machine on, just to have fails, and no connection between the two. I have detached the keyspan and went back to the usb plug in, and it has gone through a good 2 yards of me messing with it and trying new things. fail after fail. cant cut one single thing correctly right now. wiped it with dryer sheets, sprayed static guard, super extra grounded my machine....i cant find a fix at all. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted October 7, 2014 Have you tried a different cutting software like Signblazer.? Can be downloaded from the UScutter site below, Many people still use it, even though it has not been updated for several years since the owner passed away. Some people do have problems with SCALP PRO http://www.uscuttersupport.com/downloads.php Share this post Link to post Share on other sites
101LEDs 100 Posted October 7, 2014 Get a roll of paper to use with the pen holder, $7-8 at a craft store (hobby lobby etc) until someone can help solve the issue. 1 Share this post Link to post Share on other sites
Silverdirt 1 Posted January 3, 2015 was this ever resolved, im having the exact same issue with my keyspan 1 Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted January 3, 2015 was this ever resolved, im having the exact same issue with my keyspan Did you ever contact Tripp lite support? And are you using a null modem cable? As you must. http://www.tripplite.com/support/help Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted January 3, 2015 I also sent you a PM Silverdirt, with install instructions. Share this post Link to post Share on other sites
Silverdirt 1 Posted January 6, 2015 thank you for that still not working though. ill have to contact tech support Share this post Link to post Share on other sites
