forsalevinylsigns 1 Posted December 30, 2011 Hi everyone, I was wondering if i could get someones point of view on a job i just did. I just did a full color perforated film on a rear windshield of a ford f150 truck. I did a wet installation just like other perf jobs i ve done in the past. While installing the perf, the customer did not expect the color to be duller(which i explained before printing it) A week later, the customer brought the truck because the corners were peeling off on both sides. Ive seen jobs ive installed in march and they dont look like this one that i just installed a week ago. The customer sounded really iritated to the point where she started cussing the job though.I know theres a possibility i did something wrong and theres another possibility she didnt like the way it turned out and shes peeling the perforated film herself. What would be the best thing to do? redo the perforated or return $110 i charged or redo the job in vinyl lettering(which she wants) and charge her for the cost of my vinyl or redo the vinyl lettering at no cost to her or try n fix the corners with adhesive Any help is appreciated guys!!!! Thanks!!! Share this post Link to post Share on other sites
FBRsportmod68 109 Posted December 30, 2011 i would offer to fix or redo the original job... if she insists on vinyl lettering, charge accordingly. 2 Share this post Link to post Share on other sites
Rodger 527 Posted December 30, 2011 i would offer to fix or redo the original job... if she insists on vinyl lettering, charge accordingly. + 1 Share this post Link to post Share on other sites