plotter not raising the pen holder

[vicentillo29 0]

hey guys i was wondering if any of you have the same problem.. my plotter moves side to side and also the rollers up and down but it doesnt lift the pen holder to continue cutting i was lifting the pen holder with my hand and its heavy to lift when its powered on ...it is a mh 1351 53 "

[MZ SKEETER 4,709]

sounds like: Do you have the cutter grounded to the stand, If you have one.

Z-Axis Carraige Chip for MH Series Cutter

Z Axis Chip for Refine Series Plotters, models: MH365, MH721, MH871, MH1101, MH1351.

This chip controls the up/down motion of the carriage arm. If your carriage arm is no longer moving up/down then you will want to first call our support department to confirm that the issue is being caused by the chip, but this will most likely be the part that you need.

This part will ship via US postal service for free if your unit is under warranty.

http://www.uscutter.com/index/page/product/product_id/1406/category_id/70/product_name/Z-Axis+Carraige+Chip+for+MH+Series+Cutter

[vicentillo29 0]

i did ground the plotter maybe too late is the z axis chip a do it yourself task or do i have to send it to a specialist i am very good with parts but i dont want to messed up the motherboard i also want to order more memory thanks for answering fast.

[MZ SKEETER 4,709]

yes. its a do it your self..

[vicentillo29 0]

tnx for fast reply

[MZ SKEETER 4,709]

your welcome

[mattdonino 0]

Anyone know if there are directions online for this process? I'm fairly computer repair savvy, but I'd like to know if there's any possible issues? I've noticed online posts with people saying there are at least 3 similar chips in the motherboard. (Although, I'm assuming the markings on the chips are different.)

I was kind of hoping when US Cutter sent the chip there would be some form of documentation in the box...