omgpandasaurus 1 Posted April 10, 2011 sorry for the late response. uscutter forgot to ship my replacement blade. i just received it about two days ago and it cuts PERFECTLY. so it turns out my blade holder was defective. so if anyone else is having this problem they should invest in a replacement blade holder. Share this post Link to post Share on other sites
AshComputers 197 Posted April 10, 2011 Great glad you got it fixed!!!!! Yeah, Levi and the guy's have a new system in place and working hard to get it fixed so noone goes through this anymore! Share this post Link to post Share on other sites
omgpandasaurus 1 Posted April 26, 2011 update~ after doing some testing. i've also found out that havin too much pressure causes the blade to skip. i lowered my pressure to about 40 (thats what an over the phone rep told me it should be) and adjusted the blade to get through the material but not the backing and that seems to have helped. 1 Share this post Link to post Share on other sites