XLII-Guy 8 Posted November 4, 2010 Greetings All, I have recently purchased an Epson 1400 to print vinyl decals. Prior to this I was cutting solid color vinyl on a Graphtec CE5000-60 through CORELDraw or Illustrator. Now that I have thrown printing into the mix, I am starting to use the ROBO Master Pro software that came bundled with my cutter. I am a print designer so I primarily create artwork that is spec'd for press work (eg- CMYK, 300dpi, etc...). When I try to import an image (JPG, TIFF) into ROBO Master, I get an error message stating that either the file type is not supported or the file is missing header information. So, here is my question: What are the specifications for ROBO Master's "Supported File Types"? Share this post Link to post Share on other sites
kenimes 42 Posted November 4, 2010 If it is cutter software, it probably only accepts vector file formats, such as .eps or .ai, and not raster file formats, such as the ones you were trying to import (.jpg, .gif, .tiff, etc.). Are you trying to print to the Epson with the Robo Master software? Share this post Link to post Share on other sites
XLII-Guy 8 Posted November 4, 2010 Please refer to this thread for info on printing from ROBO Master software: http://forum.uscutter.com/index.php/topic,28060.0.html Some JPG files seem to work. Perhaps only files in RGB color? Share this post Link to post Share on other sites
kenimes 42 Posted November 4, 2010 Interesting, I am at a loss. Hopefully someone else with more Robo Master exeperience will chime in. I did not get to use it much, and when I did, it was not for printing, sorry. Share this post Link to post Share on other sites
XLII-Guy 8 Posted November 4, 2010 No worries, thanks for the input anyway... ...it is appreciated. Share this post Link to post Share on other sites
windasm 0 Posted November 6, 2010 Are you using insert file? Share this post Link to post Share on other sites
XLII-Guy 8 Posted November 6, 2010 Yes, I am using the insert file command. Share this post Link to post Share on other sites
windasm 0 Posted November 11, 2010 If you are using win7? If you are you may not have the correct software installed for robo master pro. Share this post Link to post Share on other sites
XLII-Guy 8 Posted November 11, 2010 I am using Windows 7. I use it on all my systems. Where might I find the "correct" software? What version should I be using? I am currently running version 4.40. Share this post Link to post Share on other sites
windasm 0 Posted November 12, 2010 You should beable to get the correct software at the link below. I'm using the 4.60 version. http://www.graphtecamerica.com/support/ If that doesn't help you may need to download the files from one of the sites listed in the robo master pro help menu. Only problem is that one of the sites had the wrong files listed for win7 and I cant remember which one it was. They should have that fixed by now because it was like 4 months ago when I down loaded them. Share this post Link to post Share on other sites
