mh871

[crgraphics 0]

Hi

I just bought a used MH871,two things seem wrong.

1) the reset light stays on

2) the carriage stays down when cutting

it does move up and down with the power button.

seems I read somewhere if the red reset switch is

this will cause this to happen. Am I on track?

or is there something else I should check before doing the

ticket thing?

Thanks

[MZ SKEETER 4,709]

Was it acting like this before you purchased it?  Did you see it cut before buying?  Do a search for battery test, and try it.  Is the carriage head in the track,  the white wheels,  are they firmly in their track? 

[crgraphics 0]

no it was cheap i didn't test it.

the reset light stays on.

nothing happens if I manually push

the red reset button

[prestonservco 26]

Pretty sure that's a bad motherboard.  Having fried two of them this month on the same model - I'd say your out $90 for a motherboard.

Sorry.  Do the ticket thing.  They offer lots of help to troubleshoot.  Just be patient, it takes a lot of time to work through the emails, etc.

[crgraphics 0]

works right now was a setting wrong but the reset light stays on

is that normal?

[rrc1962 0]

works right now was a setting wrong but the reset light stays on

is that normal?

Yes, it is.