chanff 0 Posted June 24, 2010 When I first got sign cut and was playing around with it I could import .svg and .eps files and few others now the only one it will accept is .ai files. I am creating files with Corel x4 any ideas? When I open them in signcut they are just blank not but they worked at one time. Share this post Link to post Share on other sites
CRD 9 Posted June 24, 2010 Which Signcut version are you using? X2 or Pro From X4 how to you send the files to Signcut? There is no need to convert them first to svg or eps. You know you can use the file launcher in Signcut? http://www.signcutpro.com/component/option,com_quickfaq/Itemid,69/cid,4/id,4/view,items/ Regards, Paco Share this post Link to post Share on other sites
Brandon_Davis 1 Posted June 24, 2010 We have seen issues where the import function ceases to work due to a corruption... Make sure to walk through the steps via the link provided by CRD but if you are still having the issue, you may want to completely remove SignCut and do a clean reinstall... I am interested to hear your update. Share this post Link to post Share on other sites
chanff 0 Posted June 24, 2010 Thanks for the info, I am using Sign Cut pro and it says its got all the updates. I had just been opening the file in sign cut instead of exporting it straight from corel. When I try to export to sign cut from Corel I get a runtime error. When I try to reinstall the plug in from sign cut I get another execution of command error. I just re-installed corel last night to help with a diff prob I was having with it. I guess I will re-install sign cut and see what happens. Share this post Link to post Share on other sites
Brandon_Davis 1 Posted June 24, 2010 Sounds good hope to hear from you soon. Share this post Link to post Share on other sites
chanff 0 Posted June 24, 2010 I reinstalled sign cut same thing happening will not import from corel will not accept anything but .AI images. I am new at this is their an important step I could be missing do I need to install the corel plug in or does sign cut come with it? I am assuming since i have the option to send to Signcut in Corel that I have the plug in. Also just to clarify when I open other formats I just get a blank grey screen as if nothing is their and the size is listed at 0x0 Seems like its not that Hard not sure what I could be missing...any ideas? If not I will just use it as I have been but just makes me wonder whats going on. Share this post Link to post Share on other sites
Brandon_Davis 1 Posted June 24, 2010 What operating system are you on? Windows 7, Vista, or XP Share this post Link to post Share on other sites
CRD 9 Posted June 25, 2010 Could you restore at a previous point where X4 and SC where not installed? Then first install X4 and then SC. Try a new download of SC PRO. I am using W7 too without any problem with this combination of X4 and SC PRO. Paco Share this post Link to post Share on other sites
Brandon_Davis 1 Posted June 25, 2010 I would make sure you are running both Corel and SignCutPro as a Administrator... You probably are but if you are not this will cause issues. Howard gave me some other good info on this but I told him to chime in on this. Share this post Link to post Share on other sites
Guest HowardI Posted June 25, 2010 The first thing I can offer is to be sure there is no bitmap data in your files. Bitmaps make signcut unhappy. You will get all kinds of bad attitudes from signcut if there is any kind of bitmap or embedded pdf data in your file. I'll post again with more info. Howard Irwin Support Specialist US Cutter 425-481-3555 888-298-8143 - Option 2 Share this post Link to post Share on other sites
