pyrophire 0 Posted April 4, 2010 So I printed some stuff yesterday and everything came out great, today I was asked to print some photos of my cousin and I sent them to the printer. I look over and half ways through the 3rd photo the magenta just stops. The tanks still have ink in them but it seems that its not making it way to the cart or the head is clogged. I ran the clean head nozzle thing and the magenta still is blank when it prints the test. Is there a reason why the magenta ink isnt making its way to the cart and paper? Share this post Link to post Share on other sites
mr300s 1,272 Posted April 4, 2010 When you click on the printer settings and look at the ink levels is that screen showing them all full, could it have run out inside the machine in which case you have to hit the reset button inside the machine and refill the empty one ? I am pretty new with mine so just something to check. hope it helps Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted April 4, 2010 Wow Bill!!! you need a raise also. ??? I sure can't help on those. Share this post Link to post Share on other sites
pyrophire 0 Posted April 4, 2010 When you click on the printer settings and look at the ink levels is that screen showing them all full, could it have run out inside the machine in which case you have to hit the reset button inside the machine and refill the empty one ? I am pretty new with mine so just something to check. hope it helps It shows them as a bit over half full so I dont think its that, when i did the nozzle clean test thing the magenta one was blank, so it seems to me that the ink isnt getting to the cart for some reason. Share this post Link to post Share on other sites
mr300s 1,272 Posted April 4, 2010 yeah maybe your right did you buy it from Richard (cobra inks) even if you didnt he is a great guy I have his email if you don't I would email him and he will probably have you call him on the phone and help you out. Thats what I would do anyway. Share this post Link to post Share on other sites
pyrophire 0 Posted April 4, 2010 yeah maybe your right did you buy it from Richard (cobra inks) even if you didnt he is a great guy I have his email if you don't I would email him and he will probably have you call him on the phone and help you out. Thats what I would do anyway. Yea I got his emails a few minutes ago, said there might be air in the system from shipping so I did a few clean cycles and it seems to be working now. Didnt expect a reply from him until tomorrow or maybe even Tuesday, being zombie jesus day and all. Great guy. Share this post Link to post Share on other sites
mr300s 1,272 Posted April 4, 2010 Thats great I figured he would answer you right away guy is great and glad to see you are up and running. Nice to store that info in the back of my head also... Share this post Link to post Share on other sites