i need computer help

[cox signs 0]

i seem to have gotten a virues somehow i have ran my virus scan and it shows ok i have mcaffe some how i have this cyber security on there now and it keeps poopping up i cant get rid of it i tried to unstall it but it wont let me it keeps blocking websites how do i get this off here? i have windows xp thanks in advance

[MZ SKEETER 4,709]

have you tried doing a system restore back to a date when it wasn't there?

[Guest sciondrgn]

http://www.myantispyware.com/2009/10/07/how-to-remove-cyber-security-uninstall-instructions/

[bamafan2277 50]

with those a lot of times even system restore will not help. They are a royal pain to get rid of. Since you have McAfee go to their website and search for the program your having trouble with. They will probably have a removal tool to run to get rid of it.

Those things scam a lot of people because they tell you to pay to get rid of it. When you pay they do get rid of that one but install 2 more and ask you to pay to get rid of those.

[Guest fivestar]

http://www.malwarebytes.org/ Download and run the free version.  It will take it off.

[midwaste 4]

http://www.malwarebytes.org/ Download and run the free version.  It will take it off.

This.  And if that doesn't work, d/l a tool called ComboFix.  It will definitely work, although you should back up anything important first.  ComboFix is the nuclear option for viruses.

[jdxnc 0]

http://www.malwarebytes.org/ Download and run the free version.  It will take it off.

Another +1 on this.

Then get rid of that garbage Mcaffe and use a decent anti virus like Avast: http://www.avast.com/eng/download-avast-home.html

[cox signs 0]

thanks all i ran the combo fix and that did it

[NukleoN 34]

Get the free Windows anti-virus and real-time protection! It's good stuff. I use it myself.

It's called Microsoft Security Essentials and you can download it free here:

http://www.microsoft.com/Security_Essentials/

[Guest fivestar]

http://www.malwarebytes.org/ Glad you got it off, but you still will want to download and run the free version.  Run it about once a month to keep your computer free of unwanted malware.  Also be very careful in using Combofix, it is a "last resort" file to me.  It can wipe out stuff you don't want wiped out.  As midwaste stated it's the nuke for virus', which always can have collateral damage.