Trouble importing AI, Eps files

[thebrayz 0]

Importing an AI file doesn't work at all and the Eps file just turns out to be a big black block, with a hint of an image in white dots.

I already updated my version of SignBlazer and that didn't help.

Please help.

[thebrayz 0]

Wow,

Don't everybody go answering this question at once.

[Bruce SignBlazer Support 0]

Upload a sample ai or eps file here and I'll have a look to see what the problem could be. What is the source of the ai / eps files?

[Dumonde 0]

Hi I am having the same problem. I will watching for the answer to this one. Thank you.

[Bruce SignBlazer Support 0]

Can you upload a sample eps/ai file that you are having problems with so that I can check to see where the problem is.

[Dumonde 0]

I have tried to send an email through the ColorChrome web site Under "send email". The messeages come back as not being able to be delivered? How do I up link a sample through this web site for you to take a look at? Can I do it though here? Sorry. I also have tried to send the registration over the internet and I have sent a Fax as well. I have not recieved any thing back yet. I am sure I will be receiving sometime soon. Sorry for all this. Thank you so much.It is nice to have people like you around.

[Bruce SignBlazer Support 0]

To upload a file to here, just click on the "Additional Options..." to the bottom left of where you type your message and it will then give you a spot to attach files.

[Bruce SignBlazer Support 0]

If you are having problems registering please refer to this post.

http://forum.uscutter.com/index.php?topic=1797.0

[Dumonde 0]

I have attached a sample of the kind of files I am having a problem with. Thank you again

signblazer test file.eps

signblazer test file.eps

[Bruce SignBlazer Support 0]

That file "signblazer test file.eps" seems to import for me. I used the "Full Postscript Interpreter" option after going "File" - "Import"

signblazer test file.zip

signblazer test file.zip

[Popeye 0]

I have a problem importing AI files... maybe 1 in 20 will import. Some if not most of these are files I got from the graphics thread so they must work. I have the same problem in Elements and Pro.

EPS seem to import fine.

Thanks

[Bruce SignBlazer Support 0]

SignBlazer will import fully compliant Level Two PostScript files.

This is equivalent to Illustrator 8.

Some AI files that I have looked at are actually PDF files.

However if you have problems with files then take advantage of out free service.

Email the problem EPS or AI files to

import@blazertech.net.

They will be returned within one working day in SignBlazer format.

Or you will have what is wrong with the files.

[Popeye 0]

Bruce,

Thanks for the kind offer, it's appreciated   How would someone know if the files are compliant or not?

I don't have AI and don't plan on getting it anytime soon. Is there a conversion program or viewer (freeware) that could be used to see if they are compliant or view, or convert them?

Thanks

[Popeye 0]

Just wanted to bring this back to the top