Please help with my Roland, won't turn on

[prettybird 0]

Hi, I have a Roland SC500 and I printed something, then moved the start point over to print something else and then it had a motor error and said I needed to turn off the power.  So I turned off the power and then when I turned it back on, it started feeding the vinyl forward and wouldn't stop.  I tried pressing the pause button but it seemed to be stuck and just kept rolling the vinyl forward so I had to just unplug it before it unrolled the whole role.  Now it won't turn back on.  Any ideas on what to do now?  Any help would be appreciated.  I need to get it back on right away.  Thanks!!

[MZ SKEETER 4,710]

NO power at all??  Well, you did say motor error,, so possibly the motor just quit.. There should be a reset  on the cutter, if it powers up..,  maybe reset on motor also,  don't know anything about a roland,  just shooting some possibilites at you..

[prettybird 0]

No power at all.  It has had a motor error a couple times before and was fine once I turned it off and back on.  The instruction manual says this error is caused by a paper jam, but there was not jam that I could see.  I will look for a reset button.  I hope the motor didn't quit.

[Brandon_Davis 1]

You should completely disconnect it from the wall... Let it sit and then plug it back in, see if you can get it into diagnostic mode and run a test function.

[prettybird 0]

You should completely disconnect it from the wall... Let it sit and then plug it back in, see if you can get it into diagnostic mode and run a test function.

We did just that - competely disconnected and let it sit - then plugged it back in and it turned on and is working fine now.  Must have reset itself?  I did a quick cleaning on it, and did some test printing and it all looks good now.    Thanks for the help!

[Brandon_Davis 1]

Yeah Rolands need that "hard off" now and again... I am glad I could help, I have some Roland experience and if I can ever be of any help just let me know!

[prettybird 0]

Thanks so much, I appreciate it!