etchworks 0 Posted April 30, 2009 Hi all, new to the forum and have a question about a Creation Kingcut a-24. I bought the cutter just about 3 years ago and it worked fine on an XP machine with flexi-7.5. About 6 months into cutting vinyl I unplugged the cutter put it to the side of the office and didn't touch it until about 3 weeks ago when I tried to install it onto a new dell running XP. For some reason the PC will not load the drivers for the cutter. It see the new hardware and asks for the disk etc. but it will not load the driver for some reason and then says your device may not work etc. etc. In device manager I see the device with the yellow question marks next to it. It is a USB cutter and I have tried to set it up but nothing....well except much frustration and a huge headache. Can anyone here please help me or point me in the right direction. Thanks in advance. Share this post Link to post Share on other sites
ms_sign 5 Posted April 30, 2009 Welcome from Fort Worth, Texas. Jon Share this post Link to post Share on other sites
yoginaranjo 0 Posted April 30, 2009 Welcome from Southern California Share this post Link to post Share on other sites
Alien 11 Posted April 30, 2009 Welcome from West Tennessee. Share this post Link to post Share on other sites
99v8miata 3 Posted April 30, 2009 Welcome from Chicago. I would try the help thread on the forum. Dave Share this post Link to post Share on other sites
etchworks 0 Posted April 30, 2009 Thanks everyone, Dave I will try that Share this post Link to post Share on other sites
JoeBlow 5 Posted May 1, 2009 Welcome from Melbourne, Australia. The KingCut should have come with both USB & serial cables, if you have a com or serial port, I would try running from the serial port. Install the driver through the Windows Printer install in Control Panel. Share this post Link to post Share on other sites
etchworks 0 Posted May 1, 2009 thanks Joe but, I only have usb ports on this tower. do you think a usb to serial cable will work? Share this post Link to post Share on other sites
JoeBlow 5 Posted May 1, 2009 It's worth a try. USB ports cause a few problems at times. Share this post Link to post Share on other sites
Guest kenya Posted May 2, 2009 It's worth a try. USB ports cause a few problems at times. +1............. definitely give it a try. BTW, Welcome from Florida. Share this post Link to post Share on other sites
etchworks 0 Posted May 6, 2009 Joe, I tried a regular straight serial cable and still nothing, still won't recognize the cutter. Share this post Link to post Share on other sites