new MH1101 won't turn on

[brownsox 0]

this unit just arrived today.  Ser. #2811., MH1101 ...., When you turn it on you can hear a fan running but you do not get a screen or welcome message ., etc., etc., any help would b appreciated..,

[MarcelC 5]

Hello, if you have not emailed or called us yet please do so. We are open 9-3 pacific time M-F