brooklynpark 0 Posted March 10, 2009 background infor...about 6 month ago I lost everything on my computer. My husband reistalled it on drive F not C (originally on C) now I go to F drive to work (worked previously) now not,...lines and test are all messed up.(when in cut mode) I then removed the file...and put back in the disk I had (the disk I bought with the original owner) I can still retrieve my art work, and it seems to function fine, till hit CUT...then Error message. I am on Sign Blazer elements...but it only show Blazer choices....I have tried them all..nothing works.....now I am all confused....If anyone can understand this and help me direct me to a new step...much appreciated.... Please...I just need basic steps...not that computer smart. Thanks Share this post Link to post Share on other sites
brooklynpark 0 Posted March 10, 2009 Ok. I don't want to get buried here in this forum. If My question needs to go elsewhere, please let me know. Share this post Link to post Share on other sites
brooklynpark 0 Posted March 10, 2009 Ok, been testing things out. I have re-installed signblazer/06 on C drive. Everything looks fine. Except now I keep getting an error message, when trying to cut... "can not open output device". So I checked on my computer, it says Com1, so that is what I put in the box. Checked the other setting with the computer. They all looked like I have them matched up. Then I disconnected the cable to the cutter, and re-installed. Still getting error message. SHut computer down, and re-started. Still have this same error message. Does anyone know where I can get more info or what I need to do next to solve this error message "can not open output device"? Thanks for any and all assistance. Melinda Share this post Link to post Share on other sites
bb163 0 Posted March 10, 2009 this happens to me whenever I unplug my cutter, I go to settings in SignBlazer, select the correct comport, and restart the computer. and it usually always works. once restarted it shows the output device warning again, but try to cut again and it should work. Thats what I do and it works. good luck Share this post Link to post Share on other sites
lowone 3 Posted March 11, 2009 Have you tried resetting the cutter itself? Also you could try disconnecting the cutter from the PC - Power down - Reconnect the cutter - Power on - Seeing if the PC will recognize the hardware being hooked up. No PC expert, but I hope it helps Share this post Link to post Share on other sites
CyberChuck 4 Posted March 15, 2009 Melinda, What type of connection are you using? USB or serial? Also, are you using a desktop or laptop computer? SBE is known to have issues when using a laptop with a USB connection. Charlie Share this post Link to post Share on other sites
