Thanks for your response.
I have been through the settings - trying each variant of the emulations
that are supported by the cutter and checking all the COM port settings.
The weird thing is that it seems to work on all setup and calibration cuts, but
will not cut the actual design.
If I reinstall the cutter with the wizard, it appears to be responding correctly
with X and Y movements, with three successful tests and then installs the
drivers.
If I do the cutter scale option in the vinyl spooler window, the cutter makes
a nice precise square.
However, I have a design that consists of only one letter. When chosen in
the list in Vinyl Spooler, the preview tab shows what is expected but pressing
Cut Now sends the blade all the way across to the opposite side of the cutter
which then crashes.
I have also tried it on one of VM designs (Sample Sign 01.vDoc) with the
same result.
Stelvio