Something like that is aggrivating,but I know where you're coming from.If they design it,it's gonna be more work for you,so right away price goes up.First,you need to get them to copy it to a flash drive or disk or even email it to you.After that is when your extra dollars come into play.You'll need to vectorize it.After doing that you shouldn't have any problem,but if they want it in different colors youll have to either get the vinyl that they want the colors in or just overlap the colors to put it together.Most numbers for something like that you can get the vinyl that has the holographic colors in it or something yall can agree on.The best way I know to vectorize it in, is ADOBE ILLISTRATOR.Try that see if it works for you.