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0 NeutralAbout ralais
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Rank
Advanced Member
- Birthday 10/23/1980
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Yahoo
ralaissm
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Gender
Female
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Location
Florida
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I want to add to this that another customer service rep took over the call and handled it with ease. I am glad I decided to sit on hold and not let one bad apple (who doesn't know what products you carry) spoil the bunch.
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I just had the WORST customer service experience with US CUTTER ever!!! I have never had any issues with US Cutter customer support and am REALLY upset over this. Especially because I have a $500 order pending. I would like someone, supervisor or higher, to contact me as soon as possible please.
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I went ahead and uninstalled SB and then reinstalled it... that worked. Still have no idea what was wrong because the settings are still the same.
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Yes... tried that one. No change. I also opened up SB on another PC I have to check the settings and they are the same. So now I'm really stumped... with a lot of work to get done.
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I have been on hold for the Tech Support for 32 minutes now... I really need some help.
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The size at the bottom is actually larger than what I have it sest as AND it has a LOT ot extra material shown around the edges.
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I am not sure what happened to my cutter / software today but somehow, between cuts, my cutter settings must have changed. Everything I try to cut is cutting SUPER SMALL. On the screen it looks like it is the right size, but when I hit cut, it cuts tiny. Could someone please tell me what the cutting settings should be for a MH721 cutter?
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I know you are on my FB silly... I read your updates on the regular.
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Thank you John... how have you been? @Roger... I already wear a cape!
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Hi there... I'm Lauren. I am a golden-oldie member from "back in the day." I've been away for a while... LIFE caught up with me and made me get have to focus on other things (not all as fun as vinyl).
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Everyday I am throwing away a garbage bag full of vinyl scraps / peelings / tape, etc... I feel os un-green. What do you do with all your vinyl scraps / trash?
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Any chance someone can help me identify CPP & PRA on the font list below: http://www.foreverfriends.cceasy.com/Popup/Wed_Fonts.cfm?format=WedInv8641&bHideDualFonts=1&bSelectable=0&vid=A709D47C52
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I just got a new computer with Windows 7. I have been using Signblazer as a trial version since I first got my US Cutter. I need to reload a cutting program on to this new computer... Does anyone know the link to download (any) cutting software (as a long term trial or free version)? Also, is there a link to download the US Cutter driver so I can load that on to the new pc as well?
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Does anyone have a cuttable file (eps, sb, etc) of the Boston Skyline?
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Could anyone tell me what font this is? logo 3 colors.doc logo 3 colors.doc